In most cases, our apparel listings contain measurements from the apparel manufacturer; we recommend that you compare the apparel manufacturer's measurements to an item of clothing you already own to get the best fit possible. If you have additional fit or sizing questions, we are happy to help and will do what we can to answer your questions before you place your order, just send us a message or email.

The time we need to prepare an order for shipping varies. Our standard processing time, for items that are not listed as made-to-order, is 3-5 days from your order date. Orders may not be shipped out the same day that they are placed. For specific production details/time, see individual items listed “ready to ship in” days.

Unfortunately, we are unable to guarantee that your order will reach you by a specific date due to any unforeseen USPS delays. We will do everything that we can to ensure prompt production, packaging, and shipping; most in-stock items, not specified as 'made to order', will ship the next business day. Processing details/times are available in each listing.

Please select the shipping method that best meets your delivery needs at checkout, USPS Ground Advantage mail typically takes between 3-5 days, once marked as shipped, and USPS Priority Mail has an expected delivery of 1-3 days.

We do not provide receipts in our packaging for environmental responsibility. We understand that some orders are gifts and we don't want to ruin the surprise with pricing information. If you would like a paper receipt with your order, we would be happy to send one, at your request.

After you have sent us an Etsy conversation and we have discussed personalization, any additional cost associated and/or created a custom listing for your purchase, add your item to your cart and click "cart" you will see the ‘notes to seller’ section. This is where you can request customization items such as a name, monogram, color change request etc. * PLEASE NOTE: This is only for items that have been previously discussed with us and are approved or items that already have designated personalization. This is not for requesting a custom order or change based on a previous design.*

We do not have the capability to change your address once an order is submitted. Please verify the destination address is correct at time of checkout. If an address change is needed after checkout, before an item is marked as shipped, we will refund/cancel your order for you to repurchase and correct your Etsy Shipping Address. To change your shipping address, go to You --> Account Information or amend/add a new address at repurchase checkout.

Once a package has been marked as shipped, there is no way for us to change the destination address; the postage for your item has been purchased and your package on its way to the Post Office. If an incorrect address has been used and your order has been marked as shipped, our recommendation is for you to contact your local Post Office or go to their website to request a package interception. Be sure to have your tracking number, located on your receipt, and contact USPS immediately. Link for USPS Package Intercept® is https://retail-pi.usps.com/retailpi/actions/index.action

Of course! We love to meet our local customers! In-person pick-up is available at our local events; please let us know in the “notes to seller’ at checkout, if you would like to pick-up your purchase in person and at which upcoming event you will be making your pick-up. Please review our Events page (www.gratefulgypsy.com/events) for the date/location that works best for your needs.

To receive regular updates on our upcoming events, please see our Events page and like our Facebook page.

We must be notified of any issues with your order within 3 business days of your in-person order date or if you ordered online, your order arrival date; your order arrival date is the USPS provided delivery date from Delivery Confirmation. This policy is in place to ensure timely resolution to any issues for both parties.

Items returned to us due to an issue with your order must be unworn, unwashed, and in its original condition, not damaged or missing parts for reasons not due to our error.

Please be sure to use good judgment when using scissors or sharp instruments to open a package containing apparel or fragile items. Items that incur damage during the opening of a package after delivery are not the responsibility of the seller.